Everything you need to know about running 247ch.at live chat on your site — setup, the desktop operator app, AI replies, pricing, and support.
247ch.at is simple, reliable live chat for your website — the kind your visitors actually want to use. You drop a small widget on your site, and you talk with visitors in real time to turn more conversations into customers. It is trusted by more than 2,000 websites.
Paste a single widget.js snippet (with your data-site-id) into your site's HTML, just before the closing body tag. The chat bubble appears immediately and starts routing messages to you. No plugins, build steps, or code changes beyond that one line.
Yes. There is a free desktop operator app so you never miss a message. It runs on Windows, and on Linux as a .deb (Debian / Ubuntu), .rpm (Fedora / RHEL), or Flatpak (all distros), and can be installed via apt / dnf. You can also answer chats from the web dashboard.
Yes. The Free plan is $0 forever: one site, unlimited visitor messages, manual operator replies, and community support, with a "Powered by 247ch.at" badge in the widget. The widget and the Windows operator app are free to run forever on a single site.
Pro is $19 / month or $199 / year (the annual plan saves you $29 versus paying monthly). Pro includes unlimited sites and 2,500 AI replies per month. Need more? Extra AI replies are $5 per 1,000 as one-time top-ups, and those credits never expire.
When you start Pro you get full Pro access free for 14 days. We collect your card up front but do not charge it during the trial. On day 14 your plan auto-converts and your first payment ($19/month or $199/year) is charged. Cancel anytime before day 14 from your dashboard and you will not be billed a cent.
Pro includes AI auto-replies powered by ChatGPT and trained on your tone, so visitors get an instant, on-brand answer even when you are away from the keyboard. You stay in control and can jump into any conversation at any time.
No. 247ch.at is a flat price with no per-agent fees — add as many teammates as you need. Competing tools often bill per seat (for example $69 per agent), which gets expensive fast as your team grows.
The widget and the Windows operator app are free to run forever on a single site. The AI auto-reply and offline email features rely on our relay, which is what Pro pays for. If you want a full source self-host arrangement, email support@247ch.at and we will talk it through.
Email support@247ch.at or call (833) 319-3160. You can also browse our help center and docs for guides and answers.